2011 Breakout Session Schedule

The Power of Marketing Manager & Marketing Campaigns

Monique Rogers, ARRC, David Romick, HBR Computer Stores & Michelle Ibrahim, ConnectWise
Repeated Round 4

Level 201

Rise Up Into Your Own Private Cloud

Maurice Saluan, Zenith

 Level All

Unlock the Power of Configurations and Workflow Automation

Karl Bickmore, CCNS Consulting & Matt Moore, ConnectWise
Repeated Round 7

Level 201

Service Management Excellence: Increase Efficiency & Profitability

Rex Frank, Sea-Level Operations & Matt Moore, ConnectWise
Repeated Round 8

Level 201

Change Management & Incident Response

Rebecca Simons, ConnectWise

Level 201

The Path of Innovation in Quote and Proposal Automation: Your Winning Competitive Edge

Kent McNall, Quosal

Level All 

Money in The Bank: Advanced Invoicing & Billing

Jeanine Sullivan, ConnectWise

Level 301

The Basics of Agreement Management

Rob Davis, Lanspeed &
Jeanine Sullivan, ConnectWise
Repeated Round 7

Level 101

StreamlineIT: Building a Virtual Bridge Between You & Your IT Customer

Rex Frank, Sea-Level Operations and Rachel Ruggieri, ConnectWise

Level 201

Automate IT: Increase Your Monthly Recurring Revenue Today

Kevin Gibson, LabTech Software

 Level All

Tracks: A ConnectWise Hidden Gem

Rich Anderson, Next Level Cafe and Rachel Ruggieri, ConnectWise
Repeated Round 8

Level 201

Navigating the ConnectWise Financial Dashboard

Kay Vanderleest, ConnectWise
Repeated Round 5

Level 201

Organizing Your Sales Force to Achieve Max Results

Steve Riat, Next-Tech Inc.
Repeated Round 8

Level 201

Fast Track Your MSP Practice for 50% or More Profit

Alex Rogers, CharTec

Level All

Four Ways to Take Your Business Automation to the Next Level

Craig Fulton, ConnectWise
Repeated Round 8

Level 301

Micro to Macro, Powering Your Business to the Next Level

Eric Wichhart, ConnectU
Repeated Round 8

Level 101

Money In The Bank: Invoicing and Billing Best Practices

Jeanine Sullivan, ConnectWise

Level 101

New Opportunities in Managed Services with Cisco OnPlus Services

Marc Bresniker, Cisco

 Level All

Getting the Most Out of ConnectWise Standard Reports

Michelle Ibrahim, ConnectWise

Level 201

The Power of Marketing Manager & Marketing Campaigns

Monique Rogers, ARRC, David Romick, HBR Computer Stores & Michelle Ibrahim, ConnectWise *REPEAT*

Level 201

Service Request Best Practices: The Where, What, Why, When & How

Jeremy Koellish, TekTegrity & Matt Moore, ConnectWise
Repeated Round 8

Level 101

Do Your Customers See the Value in Managed Services That You Do?

Dan Wensley, Level Platforms

 Level All

The Power of an Efficiently Run Help Desk

Steve Winter & Steven Pearce, ERGOS Technology Partners, and Rebecca Simons, ConnectWise
Repeated Round 7

Level 201

Compress Your Sales Cycle By Revolutionizing Your Sales Process

Kent McNall, Quosal & April Lazenga, ConnectWise
Repeated Round 8

Level 201

Strategies to Create a Winning Management Team

Arlin Sorensen, HTG

Level 301

How to Double Your Sales with Managed Security

Vince Massey, SonicWALL and Michael Crean, Solutions Granted

 Level All

Driving Recurring Revenue Sales

Gary Pica, TruMethods
Repeated Round 7

Level 101

The Secrets to Hiring, Compensating and Keeping a Superstar Sales Person

Alex Rogers, ARRC
Repeated Round 5

Level 201

Real Stories: M&A For The Larger Solution Providers - The Good, The Bad & The Ugly

Steve Winter, ERGOS Technology Partners and Tim Brewer, Anittel Ltd.

Level 101

Award-Winning Business Strategy

Justin Moore, Axcient

Level All

Want Workplace Bliss? Put HR in Harmony with these Seven Secrets

Monique Rogers, ARRC

Level 201

Business Intelligence: It All Starts With The Ticket

Craig Fulton, ConnectWise
Repeated Round 7

Level 201

The ConnectWise Life Cycle

Craig Fulton, ConnectWise
Repeated Round 7

Level 101

Exploring Managed Services Solutions with Symantec

Nimesh Vakharia, Symantec

Level All

Using ConnectWise to Support Your Custom Application Practice

Kent McNall, Quosal

Level 201

Moving the Needle, Part 1: Dipping Your Toe Into the SSRS Waters

Dan Dickenson, Reboot Networks

Level 201

Break Through Business Plateaus

Gary Pica, TruMethods

Level 101

HP: What's in it for our Partners?

Rich Papaioannou, HP

 Level All

The 7 Irrefutable Rules of Business Growth: 21st Century Strategies for Building Your Company

Steven S. Little

Level 101

Refining Process Through Automation

Eric Dosal, Compuquip & Rick Phipps, The Intrust Group
Repeated Round 5

Level 301

Community Driven Marketing: How to Turn Your Clients into Raving Fans and Have Them Spread the Word for You

Jeremy Epstein, Never Stop Marketing

Level 101

Gauging Your Cloud Adoption Strategy

Paul Dippell, Service Leadership
Repeated Round 8

Level 201

The 10 T's of Customer Acquisition & Retention: Proven Initiatives For Building Relationships and Profits

Steven S. Little

Level 101

"Own" Your Opportunity: Entrepreneurial Imperatives for the 21st Century Sales Professional

Steven S. Little

Level 101

The Power of NO: A Negotiation Blueprint

Jim Camp, Camp Negotiation Institute
Repeated Round 5

Level 101

Selling the Managed Services Value Proposition

Paul Dippell, Service Leadership
Repeated Round 7

Level 101

2 Hour LAB: The Use of Workflow Rules Across the Organization

Marbeth Wickliffe, Andrew Wilson, Ryan Seymour, and Jeannie Gardner, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) The Use of Workflow Rules

2 Hour LAB: Dive into the Project Module

Brad Benner, Nexnow, with Marbeth Wickliffe, Colleen Higley, and David Watts, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Dive into the Project Module

2 Hour LAB: Accounting & Invoicing

Kay VanDerLeest, Patrick Shields, Megan Algeo, and Carly Hunter, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Accounting & Invoicing

2 Hour LAB: Leveraging ConnectWise APIs for Marketing & Lead Management

Frank Bezahd & Erica Santo, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Utilizing the Marketing API

M & A

Flagler

The Management Side of Sales

Citrus

Mobility: How Do You Manage It, How Do You Profit From It

Bonnet Creek XII

Cloud: One Bill For All?

Bonnet Creek X

CEO's: How Much Should You Pay Yourself?

Bonnet Creek XI