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2011 Breakout Session Schedule

Thursday, Nov. 10, 2011

Category Legend

Executive

Service

Finance

Sales

Marketing

Operations

Powered by HTG

 

Round 1

1:00pm - 2:00pm

Round 2

2:15pm - 3:15pm

Round 3

3:45pm - 4:45pm

Round 4

5:00pm - 6:00pm

The Power of Marketing Manager & Marketing Campaigns

Monique Rogers, ARRC, David Romick, HBR Computer Stores & Michelle Ibrahim, ConnectWise
Repeated Round 4

Level 201

Rise Up Into Your Own Private Cloud

Maurice Saluan, Zenith

 Level All

Unlock the Power of Configurations and Workflow Automation

Karl Bickmore, CCNS Consulting & Matt Moore, ConnectWise
Repeated Round 7

Level 201

Service Management Excellence: Increase Efficiency & Profitability

Rex Frank, Sea-Level Operations & Matt Moore, ConnectWise
Repeated Round 8

Level 201

Change Management & Incident Response

Rebecca Simons, ConnectWise

Level 201

The Path of Innovation in Quote and Proposal Automation: Your Winning Competitive Edge

Kent McNall, Quosal

Level All 

Money in The Bank: Advanced Invoicing & Billing

Jeanine Sullivan, ConnectWise

Level 301

The Basics of Agreement Management

Rob Davis, Lanspeed &
Jeanine Sullivan, ConnectWise
Repeated Round 7

Level 101

StreamlineIT: Building a Virtual Bridge Between You & Your IT Customer

Rex Frank, Sea-Level Operations and Rachel Ruggieri, ConnectWise

Level 201

Automate IT: Increase Your Monthly Recurring Revenue Today

Kevin Gibson, LabTech Software

 Level All

Tracks: A ConnectWise Hidden Gem

Rich Anderson, Next Level Cafe and Rachel Ruggieri, ConnectWise
Repeated Round 8

Level 201

Navigating the ConnectWise Financial Dashboard

Kay Vanderleest, ConnectWise
Repeated Round 5

Level 201

Organizing Your Sales Force to Achieve Max Results

Steve Riat, Next-Tech Inc.
Repeated Round 8

Level 201

Fast Track Your MSP Practice for 50% or More Profit

Alex Rogers, CharTec

Level All

Four Ways to Take Your Business Automation to the Next Level

Craig Fulton, ConnectWise
Repeated Round 8

Level 301

Micro to Macro, Powering Your Business to the Next Level

Eric Wichhart, ConnectU
Repeated Round 8

Level 101

Money In The Bank: Invoicing and Billing Best Practices

Jeanine Sullivan, ConnectWise

Level 101

New Opportunities in Managed Services with Cisco OnPlus Services

Marc Bresniker, Cisco

 Level All

Getting the Most Out of ConnectWise Standard Reports

Michelle Ibrahim, ConnectWise

Level 201

The Power of Marketing Manager & Marketing Campaigns

Monique Rogers, ARRC, David Romick, HBR Computer Stores & Michelle Ibrahim, ConnectWise *REPEAT*

Level 201

Service Request Best Practices: The Where, What, Why, When & How

Jeremy Koellish, TekTegrity & Matt Moore, ConnectWise
Repeated Round 8

Level 101

Do Your Customers See the Value in Managed Services That You Do?

Dan Wensley, Level Platforms

 Level All

The Power of an Efficiently Run Help Desk

Steve Winter & Steven Pearce, ERGOS Technology Partners, and Rebecca Simons, ConnectWise
Repeated Round 7

Level 201

Compress Your Sales Cycle By Revolutionizing Your Sales Process

Kent McNall, Quosal & April Lazenga, ConnectWise
Repeated Round 8

Level 201

Strategies to Create a Winning Management Team

Arlin Sorensen, HTG

Level 301

How to Double Your Sales with Managed Security

Vince Massey, SonicWALL and Michael Crean, Solutions Granted

 Level All

Driving Recurring Revenue Sales

Gary Pica, TruMethods
Repeated Round 7

Level 101

The Secrets to Hiring, Compensating and Keeping a Superstar Sales Person

Alex Rogers, ARRC
Repeated Round 5

Level 201

Real Stories: M&A For The Larger Solution Providers - The Good, The Bad & The Ugly

Steve Winter, ERGOS Technology Partners and Tim Brewer, Anittel Ltd.

Level 101

 
Award-Winning Business Strategy

Justin Moore, Axcient

Level All

Want Workplace Bliss? Put HR in Harmony with these Seven Secrets

Monique Rogers, ARRC

Level 201

Business Intelligence: It All Starts With The Ticket

Craig Fulton, ConnectWise
Repeated Round 7

Level 201

The ConnectWise Life Cycle

Craig Fulton, ConnectWise
Repeated Round 7

Level 101

Exploring Managed Services Solutions with Symantec

Nimesh Vakharia, Symantec

Level All

Using ConnectWise to Support Your Custom Application Practice

Kent McNall, Quosal

Level 201

Moving the Needle, Part 1: Dipping Your Toe Into the SSRS Waters

Dan Dickenson, Reboot Networks

Level 201

Break Through Business Plateaus

Gary Pica, TruMethods

Level 101

HP: What's in it for our Partners?

Rich Papaioannou, HP

 Level All

The 7 Irrefutable Rules of Business Growth: 21st Century Strategies for Building Your Company

Steven S. Little

Level 101

Refining Process Through Automation

Eric Dosal, Compuquip & Rick Phipps, The Intrust Group
Repeated Round 5

Level 301

Community Driven Marketing: How to Turn Your Clients into Raving Fans and Have Them Spread the Word for You

Jeremy Epstein, Never Stop Marketing

Level 101

Gauging Your Cloud Adoption Strategy

Paul Dippell, Service Leadership
Repeated Round 8

Level 201

The 10 T's of Customer Acquisition & Retention: Proven Initiatives For Building Relationships and Profits

Steven S. Little

Level 101

"Own" Your Opportunity: Entrepreneurial Imperatives for the 21st Century Sales Professional

Steven S. Little

Level 101

The Power of NO: A Negotiation Blueprint

Jim Camp, Camp Negotiation Institute
Repeated Round 5

Level 101

Selling the Managed Services Value Proposition

Paul Dippell, Service Leadership
Repeated Round 7

Level 101

2 Hour LAB: The Use of Workflow Rules Across the Organization

Marbeth Wickliffe, Andrew Wilson, Ryan Seymour, and Jeannie Gardner, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) The Use of Workflow Rules

 

 

2 Hour LAB: Dive into the Project Module

Brad Benner, Nexnow, with Marbeth Wickliffe, Colleen Higley, and David Watts, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Dive into the Project Module

 

 

2 Hour LAB: Accounting & Invoicing

Kay VanDerLeest, Patrick Shields, Megan Algeo, and Carly Hunter, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Accounting & Invoicing

 

 

2 Hour LAB: Leveraging ConnectWise APIs for Marketing & Lead Management

Frank Bezahd & Erica Santo, ConnectWise

Seating Very Limited!
Level 301

LAB: (Continued) Utilizing the Marketing API

 

 

 

Friday, Nov. 11, 2011

Town Hall Meetings

10:15am - 11:30am

M & A

Flagler

The Management Side of Sales

Citrus

Mobility: How Do You Manage It, How Do You Profit From It

Bonnet Creek XII

Cloud: One Bill For All?

Bonnet Creek X

CEO's: How Much Should You Pay Yourself?

Bonnet Creek XI

 

Friday, Nov. 11, 2011

Category Legend

Executive

Service

Finance

Sales

Marketing

Operations

Powered by HTG

 

Round 5

1:00pm - 2:00pm

Round 6

2:15pm - 3:15pm

Round 7

3:45pm - 4:45pm

Round 8

5:00pm - 6:00pm

Real Life Stories: M&A - A Growth Option for the Smaller ConnectWise Partner

Jamison West, Arterian &
David Schafran, Cogent Growth Partners

Level 101

Managed Print Services: Why You Shouldn't Miss Out on This Recurring Revenue Opportunity

Chris Iburg, Xerox

 Level All

Unified Communications: The Opportunity You're Probably Not Thinking About Yet (But Should Be)

David Powell, TekLinks

Level 301

Driving Bottom Line Results with Marketing Analytics

Erica Santo and Pam Hege, ConnectWise

Level 201

Moving the Needle, Part2: Using SSRS for Service Metric Reporting

Jarrod Koch, Premier IT Inc.

Level 301

Quotes and Proposals for the IT Nation

John C. Lewe IV, QuoteWerks

 Level All

Unlock the Power of Configurations and Workflow Automation

Karl Bickmore, CCNS Consulting & Matt Moore, ConnectWise *REPEAT*

Level 201

Service Request Best Practices: The Where, What, Why,
When & How

Jeremy Koellish, TekTegrity & Matt Moore, ConnectWise *REPEAT*

Level 101

The Best Ways to Get Them to Pay

Monique Rogers, ARRC

Level 201

Whose Cloud Is It Anyway?

Jason Bystrak, Ingram Micro

Level All 

The Basics of Agreement Management

Rob Davis, Lanspeed & Jeanine Sullivan, ConnectWise *REPEAT*

Level 101

The Hook Up: ConnectWise and Your General Ledger

Amy Hodge & Patrick Shields, ConnectWise

Level 201

Introduction to the ConnectWise API Stack

Amy Hodge & Frank Behzad, ConnectWise

Level 101

The Importance of Verticalizing Your Business: Why You Should Build a Healthcare IT Practice Today

Brenda Hodge, gloStream

 Level All

The Four Critical Focus Areas of Your MSP Marketing Strategy

Stuart Crawford, Ulistic

Level 201

Organizing Your Sales Force to Achieve Max Results

Steve Riat, Nex-Tech *REPEAT*

Level 201

The Secrets to Hiring, Compensating and Keeping a Superstar Sales Person

Alex Rogers, ARRC *REPEAT*

Level 201

The 30 Day Managed Print Revenue Plan

Tim Brien, OKI Data Americas

 Level All

The Power of an Efficiently Run Help Desk

Steve Winter & Steven Pearce, ERGOS Technology Partners & Rebecca Simons, ConnectWise *REPEAT*

Level 201

Service Management Excellence: Increase Efficiency & Profitability

Rex Frank, Sea-Level Operations & Kay Vanderleest, ConnectWise *REPEAT*

Level 201

Navigating the ConnectWise Financial Dashboard

Kay Vanderleest, ConnectWise *REPEAT*

Level 201

Get in the Game: Your New Web Solutions Practice with Google

Jeff Ragusa, Google, Inc.

 Level All

Business Intelligence: It All Starts With The Ticket

Craig Fulton, ConnectWise *REPEAT*

Level 201

Compress Your Sales Cycle By Revolutionizing Your Sales Process

Kent McNall, Quosal & April Lazenga, ConnectWise
*REPEAT*

Level 201

Dramatically Increase Profit Margins

Gary Pica, TruMethods

Level 201

New to ConnectWise: Unlimited Cloud Storage for a Low Flat Fee—Only with Symform

Praerit Garg, Symform

 Level All

Discover the Magic of Managed Print Services

Erick Miller & Tasha Hepburn, Ray Morgan Company

Level 101

Four Ways to Take Your Business Automation to the Next Level

Craig Fulton, ConnectWise *REPEAT*

Level 301

See, Think, Coach, Be - Leading Your Company Through the Clouds

Arlin Sorensen, HTG

Level 301

The Next BIG Revenue Generator - Learn How MSPs Multiply Their MRR Delivering Cloud with OS33

Jacob Kazakevich, OS33

 Level All

The ConnectWise Life Cycle

Kay Vanderleest, ConnectWise *REPEAT*

Level 101

Procurement & Sourcing: Streamline Your Inventory and Distribution Process

Jeanine Sullivan, ConnectWise

Level 301

Refining Process Through Automation

Rick Phipps, The Intrust Group and Eric Dosal, Compuquip *REPEAT*

Level 301

Backup and Replication to YOUR Cloud

Zorian Rotenberg, AppAssure

 Level All

10 From 7: The Top 10 Most Helpful ConnectWise Tips and Best Practices We Learned Over the Past Seven Years

Brett Jaffe, IT4 Inc.

Level 101

Micro to Macro, Powering Your Business to the Next Level

Eric Wichhart, ConnectU *REPEAT*

Level 101

The Power of NO: A Negotiation Blueprint

Jim Camp, Camp Negotiation Institute *REPEAT*

Level 101

Partner Best Practices for a Thriving MSP Practice around Microsoft Online Services

Chris Large, Microsoft & Christopher Hertz, New Signature

Level All 

Driving Recurring Revenue Sales

Gary Pica, TruMethods *REPEAT*

Level 201

Gauging Your Cloud Adoption Strategy

Paul Dippell, Service Leadership *REPEAT*

Level 201

Reboot & Reload: Think Differently, Innovate & Win

Holly Green, The Human Factor Inc.
Repeated Round 8

Level 101

If You Don't Know These Laws, Then You're Out of Business

Bradley Gross, Law Offices of Bradley Gross, P.A.

Level 101

Reboot & Reload: Think Differently, Innovate & Win

Holly Green, The Human Factor Inc. *REPEAT*

Level 101

Which Hat are You Wearing Today?

Luke Mysse, LukeMysse.com

Level 101

Selling the Managed Services Value Proposition

Paul Dippell, Service Leadership *REPEAT*

Level 201

Tracks: A ConnectWise Hidden Gem

Rich Anderson, Next Level Cafe & Rachel Ruggieri, ConnectWise *REPEAT*

Level 201

2 Hour LAB: Advanced Agreements

Marbeth Wickliffe, Ryan Bailey, Carly Hunter, and Lauren Murad, ConnectWise

Seating Very Limited!
Level 201

LAB: (continued) Advanced Agreements

 

 

2 Hour LAB: Advanced Reporting

Jarrod Koch, Premier IT and Matt Losee, ConnectWise

Seating Very Limited!
Level 301

LAB: (continued) Advanced Reporting

 

 

2 Hour LAB: Using ConnectWise to Run Your Application Development Practice

Linda Brotherton, April Lazenga, Craig Fulton and Rebecca Simons, ConnectWise

Seating Very Limited!
Level 201

LAB: (continued) Using CW to Run Your Software Dev

 

 

2 Hour LAB: Get to Know ConnectWise Releases 2011.3 

Marbeth Wickliffe, Michelle Ibrahim, Jason Casuga, and Jessica Napolitano, ConnectWise

Seating Very Limited!
Level 201

LAB: (continued) Get to Know CW 2011.3 & 2011.4

 

 

IT Nation 2011 - ConnectWise Partner Summit
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